User Manual - ViBooks

Topics at a glance

Are you receiving a heating system malfunction message or want to know how to properly adjust the heating curve? Find the right operating instructions in the ViBooks online database – available in downloadable PDF format.

Correct operating instructions for your heating system

Lost your AHI-Carrier heating system's operating instructions? With our online ViBooks database, you'll always have the necessary documents at your fingertips. We provide operating instructions in PDF format.

What does the AHI-Carrier document search system offer?

The operating instructions contain all the necessary information about your heating system in a single document. In addition to important safety precautions, the operating instructions also explain all relevant symbols and the most important programs. You'll find detailed instructions on setting up various operating programs and heating circuits. Furthermore, the operating instructions contain recommendations and tips for saving energy. For many models, there are also instructions on what to do if the heating system isn't working properly.

Important information

Search for operating instructions by article/serial number

You can also search for operating instructions by the product's part number or serial number. This information can be found on the control unit or the product's nameplate. To do this, simply enter the serial number in the search field in ViBooks.

ViBooks as an app - always have the user manual at hand

The ViBooks app is available on the App Store (iOS) and Play Store (Android), and can also be accessed on PC.

ViBooks for AHI-Carrier trading partners

ViBooks serves as a central document retrieval system and currently offers access to over 30,000 documents, including the following:

To access these documents, launch the ViBooks app and click the "Login" button in the upper right corner.

Solve heating modernization problems

Studying the operating instructions is incredibly rewarding. You can usually find what you're looking for with just a few clicks, and a quick glance can reveal potential savings you weren't aware of. Perhaps you'll immediately realize how much you could save on heating costs and CO2 emissions by replacing your old oil-fired heating system with a new gas condensing boiler?

Heating Guide

How to bleed a heating system and save energy? Our guide contains helpful tips on heating and upgrading heating systems.

AHI-Carrier Community

Questions about our products, services, or apps? Share ideas with over 30,000 registered users or our Customer Support team in our redesigned and restructured community!

Frequently Asked Questions - Heating and More

Here you will find the most frequently asked questions and answers regarding AHI-Carrier heating systems, heating, ventilation and energy saving.

Download the brochure

AHI-Carrier's comprehensive portfolio offers tailored solutions with efficient systems for all applications and all energy sources.

Search for specialized contractors

Our regularly trained partners will not only install your new AHI-Carrier solution, but also offer maintenance and other services.

Product Registration

Product registration ensures you always receive the most up-to-date service and support for your purchased product. You also receive an installation certificate with installation details and warranty confirmation.

If the heating is faulty

If your AHI-Carrier heating system isn't working properly, there are many ways to restore it to working order. You can read about them in this section.

What to do in case of malfunction?

We explain what's important in the event of a faulty AHI-Carrier heating system and what to pay attention to.

Request for a quote for heating system maintenance

Our sales partners offer you more favorable terms for regular maintenance. A long-term agreement makes it easier for both you and our local installers to calculate costs.

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User Manual - ViBooks